We've created a series of short instructional videos to highlight some of the features of the t:slim X2 insulin pump. Check out the first videos in this series!

We're proud to announce we have been named a top workplace in San Diego by The San Diego Union-Tribune and awarded a “Future Forward” 2018 Top Workplaces honor!

We’re here to answer some questions about the recent FDA approval of the t:slim X2 Insulin Pump with Basal-IQ™ Technology. Please note these answers are intended for our customers in the United States.

The FDA-Approved t:slim X2 Insulin Pump with Basal-IQ Technology and Dexcom G6® CGM System integration has arrived.

Full manufacturing operations have begun at our new facility in San Diego! The 50,000-square-foot Barnes Canyon facility doubles our previous manufacturing capacity for both insulin pumps and cartridges in support of the our growing operations.

It’s the perfect time to explore new technology and to take advantage of the remaining funds in your Flexible Spending Account or Health Savings Account. These funds often don’t carry over to the next year, so make sure not to end the year with unclaimed health benefits – December 31st will be here sooner than you think!

We believe competition is important to push companies to constantly innovate for people with diabetes and provide the highest level of quality and service at a reasonable price. For that reason, we are disappointed by this week’s news that Animas is exiting the U.S. pump market and have designated Medtronic as a preferred partner to transition customers.

Upon FDA approval of Dexcom G5 Mobile CGM compatibility, thousands of existing t:slim X2 Insulin Pump users were able to add CGM integration to their pump from home using their personal computer, without waiting for their insurance to cover a new device. Just four weeks after launch of the software update, one-third of users have already updated their pumps via personal computer. Of the t:slim X2 Pump users who have taken advantage of the software update, more than 85% indicated they were satisfied or extremely satisfied with the update process.

Up until recently, insulin pumps didn’t change that much - they did basal, they did bolus, and that was about it, so the typical 4-year insurance company reimbursement cycle wasn’t really a big deal. But the pace of innovation in diabetes technology has picked up rapidly. What if you could choose a pump today that could be updated with new features as they become approved and available?

In case you have to relocate, we’ve included a packing list of important items you may need if you are being evacuated and have limited time to pack. In the event that you or someone you know have difficulty accessing supplies for a Tandem pump, our Customer Technical Support team is available 24/7 at 1-877-801-6901 and can help you coordinate with local resources for assistance in your area.

Last week, we went live with a new set of features on the t:connect® Application with the release of the t:connect HCP Portal. This update was developed based on feedback from hundreds of clinicians and focuses on making data management simpler and more efficient.

Last month we began rolling out our first-ever remote pump software update for t:slim Pumps purchased before April 2015 using the Tandem Device Updater! With the launch of this product, we are the first company to offer our customers the ability to add new features to their insulin pump from home using a personal computer.

It’s the perfect time to explore new technology and to take advantage of the remaining funds in your Flexible Spending Account or Health Savings Account to upgrade your t:slim or t:slim G4 Pump to the new t:slim X2 Insulin Pump. These funds often don’t carry over to the next year, so make sure not to end the year with unclaimed health benefits.

As the only rechargeable insulin pumps on the market, Tandem Insulin Pumps have kept an estimated 1.6 million disposable batteries out of landfills since becoming available in 2012. We’re proud to do our small part to help reduce the number of disposable batteries going into our landfills.