Privacy Policy

Tandem Diabetes Care, Inc. ("TANDEM DIABETES CARE") is firmly committed to your privacy. This policy states our privacy practices for you, during your visit to our Web site. Our mission in implementing this privacy policy is to protect your information, and use it only to provide you with the highest quality services available.

The privacy and security of your information is importance to us. We will never sell, lease, share, rent, or barter ANY of your personal information to anyone outside of TANDEM DIABETES CARE.

We value the trust you place in TANDEM DIABETES CARE. That's why we're committed to providing a Web site with a secure environment and unparalleled customer service.

Why do We Collect User Information?
Our goal is to provide you with a personalized service, tailored to meet your needs. We are therefore continually looking for ways to improve our service and product offerings. In general, we collect information to help us in our marketing and promotional efforts, to analyze user behavior, and to customize and improve the content on our Web site. By gathering information about user interests and preferences, we can devise products and services that might specifically interest you.

What Type of Personal Information do we collect?
We may request information from you in a number of ways on different areas of our site. When you request for more information, communicate to our support team or email us, we need to get contact information, such as your email address, phone numbers and physical address. Occasionally, we may ask you to complete optional surveys. The data from these surveys will be used to improve and enhance our products and service offerings to meet your needs. We may also use contact data from these surveys to send you information about new products and services from our company and promotional materials from some of our partners. We will never disclose your identifiable information to a third party outside TANDEM DIABETES CARE. We keep track of aggregated user behavior to discover what products and services you might be interested in.

When and With Whom Do We Share This Information?
Our policy is to maintain the confidentiality of the personally identifiable information of organizations and personnel except in cases when the law requires disclosure or when we have your permission to do so. From time to time, we may share aggregated statistics of user behavior (e.g., customers, traffic patterns, etc.) with our partners. This information is collected through surveys, transactions, and promotions. The information will not identify any individual personally, so the aggregate statistics will NOT contain any personally identifiable information. TANDEM DIABETES CARE does not sell, lease, share, rent, or barter personally identifiable information (names, addresses, phone numbers, etc.) to any companies or persons outside TANDEM DIABETES CARE. We will disclose personally identifiable information to government officials and law enforcement agencies when it is required by law (e.g., in compliance with a subpoena or court order) or if we believe in good faith that such action is appropriate and necessary to protect and defend the rights of TANDEM DIABETES CARE, or to protect the safety of TANDEM DIABETES CARE users and the general public. Because of the uncertain regulatory environment associated with privacy issues, we may also be forced to disclose personally identifiable and other information to the government.

Links
The TANDEM DIABETES CARE Web site contains links to other Web sites. Please note, the TANDEM DIABETES CARE Privacy Policy does not apply to these linked sites and TANDEM DIABETES CARE is not responsible for, nor do we endorse, the privacy practices or the content of these sites.

Security Precautions
Our Web site has stringent security measures in place to protect the loss, misuse, and alteration of information under our control. We use secure technology, privacy protection controls, and restrictions on employee access in order to safeguard your information. Please note, while we will continually make every effort to implement safeguards to protect your personal information, the very nature of the Internet makes it impossible to give a 100% guarantee on the security of transmitted data. TANDEM DIABETES CARE makes no warranties or representations as to the security and confidentiality of any data you transmit. Any data you transmit to TANDEM DIABETES CARE is at your own risk.

Application of Privacy Policy
This Privacy Policy applies to information received from residents of the United States of America and the European Union member countries and complies with "safe harbor" and accepted industry and regulatory standards within the United States of America.

How Do We Use Cookies?
Like many other sites on the Internet, TANDEM DIABETES CARE uses cookies. TANDEM DIABETES CARE uses cookies and collects IP addresses in order to better facilitate the Services provided to you, and to collect non-personal aggregate data for marketing research purposes.

Changes to Privacy Policy?
We reserve the right to change or update this Privacy Policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 877-801-6901 or support@TandemDiabetes.com