Content Page Customer Research

A Fresh Approach to Managing Diabetes  

We’ve spent thousands of hours asking for your thoughts and opinions—and it’s just the start.  We’re curious by nature and believe that by working to understand your needs, wants and preferences, we have a better chance of creating devices that will help to improve diabetes management. 

User-inspired design    

Thank you. We appreciate the thoughtful reflections and insightful suggestions that were shared with us during thousands of hours of interviews, focus groups, and usability studies. It has directly influenced the design and development of the t:slim Insulin Delivery System and customer research continues to inspire us to be innovative.

We hear you  

In 2007, we started asking people “what do you want most in an insulin pump?” Almost universally, we heard “pumps should be thinner”, “make a pump that’s more stylish, yet discreet” and ““pumps should be easier to use”. Tandem’s R&D team has focused on these needs and requests, and the t:slim Insulin Delivery System—the first of its kind with a color touch screen—was born.

What’s next? If you’d like to tell us, we’re listening…